Zynq provides a Software as a Service that includes a resource-reservation
platform, real-estate tracking & analytics and other tools to assist
with defining and executing office policy & safety. Our Privacy Policy
(“Privacy Policy”) is designed to help you understand how we collect, use
and share personal information and to assist you in exercising the privacy
rights available to you.
This Privacy Policy applies to personal information processed by us in our
business, including through our proprietary software, on our websites and
mobile applications, via Zynq’s web app (“App”) and the platform services
provided through the App or through an integration with Google Workspace,
Microsoft Azure or other 3rd party services
(collectively, the “Services”).
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The categories of personal information we collect depend on your
relationship with us.
Information You Provide to Us
Your Communications with Us. We collect personal information from you such as email address,
phone number, or mailing address when you request information about
our Services, register for our newsletter or loyalty program, apply
for a job or otherwise communicate with us.
Customer Service and Support.
If you call or otherwise interact with our customer service and
support, we may collect your email, phone number, Slack handle
and/or other information you provide to our representatives. In
addition, we may record telephone calls between you and our
representatives for training and quality assurance purposes.
Surveys and Feedback. We may contact you to participate in surveys or provide feedback
to us. If you decide to participate, you may be asked to provide
certain information which may include personal information.
Conferences, Trade Shows, and other Events.
We may attend conferences, trade shows, and other events where we
collect personal information from individuals who interact with or
express an interest in Zynq and/or the Services. If you provide us
with any information at one of these events, we will use it for the
purposes for which it was collected.
Information Collected Automatically
Information Related to the Use of the Services. We may collect certain information automatically when you use or
interact with the Services. This information may include your
Internet protocol (IP) address, user settings, MAC address, cookie
identifiers, mobile carrier, mobile advertising and other unique
identifiers, details about your browser, operating system or device,
Internet service provider, pages that you visit before, during and
after using or interacting with the Services, information about the
links you click, and other information about how you use or interact
with the Services. Information we collect may be associated with
accounts and other devices.
In addition, we may automatically collect data regarding your use of
or interaction with our Services, such as the types of content you
interact with and the frequency and duration of your activities.
Geolocation Information.
When you use the Services, we may use location-based services to
determine your location. You may opt out of location-based services
at any time by editing the setting at the device level.
Cookies, Pixel Tags/Web Beacons, and Analytics Information.
We, as well as third parties that provide functionality on the
Services, may use cookies, pixel tags, local storage, and other
technologies (“Technologies”) to automatically collect information
through the Services. Technologies are essentially small data files
placed on your devices that allow us and our partners to record
certain pieces of information whenever you visit or interact with
our Services.
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Cookies. Cookies are small text files placed in device browsers to
store preferences. Most browsers allow you to block and delete
cookies. However, if you do that, the Services may not work
properly.
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Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code
embedded in the Services that collects information about users’
engagement with the Services. The use of a pixel allows us to
record, for example, that a user has visited a particular web
page or clicked on a particular advertisement. We may also
include web beacons in emails to understand whether messages
have been opened, acted on, or forwarded.
Analytics. We may also use service providers to collect analytics on our
Services.
Information from Other Sources
We may obtain information about you from other sources, including
through your employer and third party services and organizations to
supplement other information we collect. For example, if you access
our Services through a third-party application, such as a third-party
login service, we may collect information about you from that
third-party application that you have made available via your privacy
settings.
Additionally, we may collect information about you from the
applications to which our Services are applied. We use this
information to provide the Services and generate information to help
you and your employer track & use real estate more efficiently,
and to create aggregated information about use of real estate.
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We use personal information for a variety of business purposes,
including:
To Provide the Services or Information Requested, such as:
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Fulfilling our contracts with Authorized Users or the
organizations through which Authorized Users have access to the
Services;
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Managing information and accounts;
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Providing access to certain areas, functionalities, and features
of our Services;
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Responding to questions, comments, and other requests;
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Processing payment and/or other financial information to
facilitate use of the Services; and
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Answering requests for customer or technical support.
Administrative Purposes, such as:
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Pursuing our business interests, such as direct marketing, network
and information security, and fraud prevention;
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Measuring interest and engagement in our Services;
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Researching and developing products, services, marketing or
security procedures (including market research) to improve their
performance, resilience, reliability or efficiency;
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Improving, upgrading or enhancing our Services;
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Developing new products and Services;
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Ensuring internal quality control;
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Authenticating and verifying individual identities;
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Carrying out audits;
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Communicating with you about your account, activities on our
Services and policy changes;
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Preventing and prosecuting potentially prohibited or illegal
activities;
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Enforcing our agreements, terms and policies; and
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Complying with our legal obligations, protecting your vital
interest, or as may be required for the public good.
Automated profiling.
We may use technologies considered automated decision making or
profiling. We will not make automated decisions about you that
would significantly affect you, unless such a decision is
necessary as part of a contract we have with you, we have your
consent, or we are permitted by law to use such technology. You
may escalate any concerns you have by contacting us below.
Marketing Our Products and Services. We may use personal information to tailor and provide you
with content and advertisements directly related to the App. We
may provide you with these materials as permitted by applicable
law.
If you have any questions about our marketing practices or if you
would like to opt out of the use of your personal information for
marketing purposes, you may contact us at any time as set forth
below.
Consent. We may use personal information for other purposes that are
clearly disclosed to you at the time you provide personal
information or with your consent.
Use De-identified and Aggregated Information.
We may use personal information and other data to create
de-identified and aggregated information, such as de-identified
demographic information, de-identified location information,
aggregated trends, information about the computer or device from
which you access or interact with our Services, or other
analyses we create.
How We Use Automatic Collection Technologies.
We, as well as third parties that provide content or other
functionality on the Services, may use cookies, pixel tags,
local storage, and other technologies to automatically collect
information through the Services. Our uses of these Technologies
fall into the following general categories:
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Operationally Necessary. This includes Technologies that allow access to our Services,
applications, and tools that are required to identify irregular
site behavior, prevent fraudulent activity and improve security
or that allow use of our functionality;
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Performance Related. We may use Technologies to assess the performance of our
Services, including as part of our analytic practices to help us
understand how the Services are used;
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Functionality Related. We may use Technologies that allow us to offer you enhanced
functionality when accessing or using our Services. This may
include identifying you when you sign into our Services or
keeping track of your specified preferences, interests, or past
items viewed;
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Advertising or Targeting Related. We may use first party or third-party Technologies to deliver
content, including ads relevant to your interests and to the
App, on our Services or on third party sites.
Cross-Device Tracking. Your activity may be tracked across different websites and
different devices or apps. For example, we may attempt to match
your activity on your mobile device with your activity on your
laptop. To do this, we and our technology partners may share
data, such as your browsing patterns, geo-location and device
identifiers, and will match the information of the browser and
devices that appear to be used by the same person.
Notice Regarding Third Party Websites and APIs.
The Services may contain links to other websites, and other
websites may reference or link to our website or Services. These
other websites are not controlled by us. We encourage our users
to read the privacy policies of each website and application
with which they interact. We do not endorse, screen or approve
and are not responsible for the privacy practices or content of
such other websites or applications. Visiting these other
websites or applications is at your own risk.
We may use third party APIs as part of the functionality of our
Services. APIs may allow third parties including analytics
partners to collect personal information for various purposes
including to provide analytics services. For more information
about our use of APIs, please contact us as set forth below.
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We may share personal information with the following categories of
third parties:
Your Organization.
In cases where you use our Services as part of an organization
(e.g., your employer), that organization may: (i) access information
associated with your use of the Services including usage and other
data, and the contents of the communications and files associated
with your account; and (ii) control and administer your account,
including controlling privacy-related settings (e.g., profile
settings including choices relating to displaying a profile
image).
Other Users.
When you use the Services as part of an organization certain
information may be shared with others within your organization. This
information can include personal information about yourself and
details about your work and your use of the Services.
Service Providers.
We may share any personal information we collect about you with our
third-party service providers. The categories of service providers
to whom we entrust personal information include: IT and related
services; payment processors; customer service providers; marketing
vendors; and others to support the provision of the Services.
Business Partners.
We may provide personal information to business partners with whom
we jointly offer products or services.
Affiliates.
We may share personal information with our affiliated
companies.
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Disclosures to Protect Us or Others.
We may access, preserve, and disclose any information we store
associated with you to external parties if we, in good faith,
believe doing so is required or appropriate to: comply with law
enforcement or national security requests and legal process, such as
a court order or subpoena; protect your, our or others’ rights,
property, or safety; enforce our policies or contracts; collect
amounts owed to us; or assist with an investigation or prosecution
of suspected or actual illegal activity.
Disclosure in the Event of Merger, Sale, or Other Asset Transfers.
If we are involved in a merger, acquisition, financing due
diligence, reorganization, bankruptcy, receivership, purchase or
sale of assets, or transition of service to another provider, then
your information may be sold or transferred as part of such a
transaction, as permitted by law and/or contract.
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You agree that all information processed by us may be transferred,
processed, and stored anywhere in the world, including but not
limited to, the United States or other countries, which may have
data protection laws that are different from the laws where you
live. We have taken appropriate safeguards to require that your
personal information will remain protected and require our
third-party service providers and partners to have appropriate
safeguards as well. Further details can be provided upon request.
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General.
You may have the right to object to or opt out of certain uses of
personal information.
Email Communications.
If you receive an unwanted email from us, you can use the
unsubscribe link found at the bottom of the email to opt out of
receiving future emails. Note that you will continue to receive
transaction-related emails regarding products or Services you have
requested. We may also send you certain non-promotional
communications regarding us and our Services, and you will not be
able to opt out of those communications (e.g., communications
regarding the Services or updates to our Terms or this Privacy
Policy).
Mobile Devices.
We may send you push notifications through our mobile application.
You may at any time opt-out from receiving these types of
communications by changing the settings on your mobile device. We
may also collect location-based information if you use our mobile
applications. You may opt-out of this collection by changing the
settings on your mobile device.
“Do Not Track.”
Do Not Track (“DNT”) is a privacy preference that users can set in
certain web browsers. Please note that we do not respond to or honor
DNT signals or similar mechanisms transmitted by web browsers.
Please note you must separately opt out in each browser and on each
device.
Your Privacy Rights. For purposes of the California Consumer Privacy Act, we do not
“sell” your personal information.
In accordance with applicable law, you may have the right to
request: (i) confirmation of whether we are processing your personal
information; (ii) access to and/or to receive an electronic copy of
your personal
information you have provided to us (the “right of data portability”);
(iii) correction of your personal information where it is inaccurate
or incomplete; (iv) erasure of personal information held about you by
us, subject to certain exceptions prescribed by law; and (v)
restriction of or object to processing of your personal information,
including the right to opt in or opt out of the sale of your personal
data to third parties, if applicable, where such requests are
permitted by law.
If you would like to exercise these rights, please contact us as
set forth below.
We will process your requests in accordance with applicable laws.
To protect your privacy, we may take steps to verify your identity
before fulfilling your request.
If you are a California resident, you have the right not to receive
discriminatory treatment by Zynq for the exercise of your rights
conferred by the California Consumer Privacy Act.
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We store the personal information we receive as described in this
Privacy Policy for as long as you use our Services, or as necessary to
fulfill the purpose(s) for which it was collected, provide our
Services, resolve disputes, establish legal defenses, conduct audits,
pursue legitimate business purposes, enforce our agreements, and
comply with applicable laws.
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We take steps to ensure that personal information is treated securely
and in accordance with this Privacy Policy. Unfortunately, no system
is 100% secure, and we cannot ensure or warrant the security of any
information you provide to us. To the fullest extent permitted by
applicable law, we do not accept liability for unauthorized
disclosure.
By using the Services or providing personal information to us, you
agree that we may communicate with you electronically regarding
security, privacy, and administrative issues relating to your use of
the Services. If we learn of a security system’s breach, we may
attempt to notify you electronically by posting a notice on the
Services, by mail or by sending an e-mail to you.
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The Services are not directed to children under 17 (or other age as
required by local law), and we do not knowingly collect personal
information from children. If you learn that your child has provided
us with personal information without your consent, you may contact us
as set forth below. If we learn that we have collected any personal
information in violation of applicable law, we will promptly take
steps to delete such information and terminate the child’s account.
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If you are located in the European Economic Area or the UK, you
have the right to lodge a complaint with a supervisory authority if
you believe our processing of your personal information violates
applicable law.
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We may revise this Privacy Policy from time to time in our sole
discretion. If there are any material changes to this Privacy Policy,
we will notify you as required by applicable law. You understand and
agree that you
will be deemed to have accepted the updated Privacy Policy if you
continue to use the Services after the new Privacy Policy takes
effect.
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CONTACT US.
If you have any questions about our privacy practices or this Privacy
Policy, or if you wish to submit a request to exercise your rights as
detailed in this Privacy Policy, please contact us: